1. Introduction

Errand Boy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and process personal information on our platform, website, and mobile application.

2. Information We Collect

Information You Provide:

• • Name, email address, and phone number
• • Physical address and location data
• • Payment information (processed by third parties)
• • Profile information and preferences
• • Errand requests and descriptions

Automatically Collected:

• • Device information (type, OS, browser)
• • IP address and location data
• • Usage data and analytics
• • Cookies and tracking technologies

3. How We Use Your Information

• • To provide and improve our platform
• • To process transactions and payments
• • To verify your identity and prevent fraud
• • To communicate about your account
• • To enable real-time location tracking during errands
• • To resolve disputes and provide support
• • To comply with legal obligations

4. Location Data

Agent Tracking: When Agents accept errands, they enable real-time location tracking. Customers can see live location until completion.

Privacy: Location data is deleted 30 days after completion. Agents can disable tracking between errands. We do not sell location data.

5. Data Security

6. Information Sharing

With Other Users:

• • Names and profile ratings
• • Contact information
• • Location (for errands)

With Service Providers:

• • Payment processors
• • Cloud hosting providers
• • Analytics services
• • Identity verification services

7. Your Rights

8. No Sale of Data

9. Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes.

10. Contact Us